Sincerely, Matt Going CEO/Anytime Mailbox and useful service, it's what you make of it. In light of your situation, I have personally reviewed the matter with our team, and I can confirm that a refund has been processed for your purchase. Our priority is to ensure the security and privacy of our users' information, and while we strive to provide more detailed explanations, in some cases, our data protection policy may restrict us from disclosing certain specifics. Unfortunately, as the detection process is automated and continuous, irregularities may be flagged at any point during the usage of our services. I apologize for any confusion this may have caused. I acknowledge that it may appear untimely and inconvenient, especially given your recent account setup. I understand your frustration and would like to address your questions regarding the irregularity and the cancellation of your account. Hi Jose, Thank you for sharing your feedback regarding your recent experience with us. Once again, please accept my sincerest apologies for any inconvenience that you may have experienced Sincerely, Matt Going CEO, Anytime Mailbox 72 We want to assure you that we take this matter very seriously and are taking measures to ensure that this type of mistake does not happen again. We understand that this mistake may have caused you stress and inconvenience, and we are committed to making it right. We have also uploaded all new mail received at your Anytime Mailbox location to your new account. We have manually created a new account for you, linked it to your email, and reinstated your previous service plan. We take full responsibility for this error and have taken immediate action to rectify the situation. After thoroughly investigating your account, we discovered that it was mistakenly disabled and tagged as fraudulent. We understand how important it is for our customers to receive reliable and trustworthy service, and we are truly sorry that we fell short of meeting your expectations. Hi Habib, I wanted to personally reach out to you and apologize for the inconvenience and frustration that you have experienced with our service.
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